Features

Every part of homecare, in one platform.

Six connected areas, each built around how a real care office runs — from the first visit pattern to the last invoice line.

Rota & scheduling

A rota that checks itself before you publish it

Build the week from repeating patterns, then adjust on a live board. Every change reaches the carer’s phone straight away.

  • Clashes, travel gaps and missing skills flagged as you plan
  • Client–carer exclusions and preferences respected automatically
  • Late and missed visits surfaced in real time

Drag-and-drop schedule

Move, swap and reassign visits across carers and days on one board.

Visit patterns & roster plans

Recurring packages generate bookings for weeks ahead in one go.

Skills & double-ups

Two-carer visits and skill requirements matched when allocating.

Exclusions

Record who should never visit whom — the rota will not let it slip.

Live visit map

Carers’ check-ins on a map, with running-late visits highlighted.

Leave & availability

Time off and availability requests approved and reflected on the rota.

Care records, eMAR & observations

Clinical records captured at the bedside

Care plans drive the tasks on every visit; medication and observations are recorded as they happen, not written up afterwards.

  • eMAR with scheduled and PRN medication, refusals and missed doses
  • Observations from blood pressure and glucose to fluids and bowel movements
  • Mandatory checkout notes, so no visit closes without a record

Care plans & tasks

Person-centred plans whose tasks appear on the carer’s checklist.

eMAR

Courses, doses and outcomes tracked per visit with a full history.

Observations

Blood pressure, heart rate, blood glucose, weight, injuries and more.

Fluids, meals & continence

Fluid and meal intake, catheter and bowel records kept with each visit.

Care notes calendar

Every note for a client, day by day, in one readable view.

CSV & PDF export

Observation and care-note exports ready for GPs and inspections.

Carers & clients

Everyone on the same page

Rich profiles for carers and clients, and secure messaging for the whole team.

  • Carer profiles with documents, certificates and training records
  • Client profiles with contacts, funding, risk assessments and history

Team messaging

Real-time chat between office and carers, kept in the record.

Announcements

Push important updates to every carer’s phone at once.

Documents

Contracts, policies and client documents stored with access control.

Client QR codes

Print a code for the client’s home to identify the right record.

Training & certificates

Assign courses and track expiry dates with reminders.

Payroll & invoicing

Pay carers and bill clients from what actually happened

Actual visit times, mileage and expenses flow into timesheets and invoices — so month end is a review, not a rebuild.

  • Timesheets generated from checked-in visit times
  • Mileage and expense claims submitted from the app
  • Monthly client invoices and carer payroll reports

Timesheets

Approve hours per carer, per period, with visit-level detail.

Client invoicing

Invoices built from delivered visits at each client’s rates.

Payroll reports

Monthly payroll exports ready for your payroll provider.

Claims

Mileage and expenses reviewed and approved in one queue.

Compliance & quality

Inspection-ready every day, not just the week before

Incidents, safeguarding, reviews and signed forms sit in one place with a trail of who did what, and when.

  • Incident and safeguarding workflows with follow-up actions
  • Reviews, risk assessments and forms with e-signatures
  • Expiry alerts before training, DBS or documents lapse

Incidents

Reported from the app or office, investigated and closed out.

Safeguarding

Concerns logged and tracked with restricted visibility.

Forms & e-signatures

Build forms and collect signatures from staff, clients and families.

Alerts

Missed meds, late visits and expiring records raised automatically.

Audit trail

Changes to records are logged with who, what and when.

Reviews & supervisions

Schedule and record client reviews and staff supervisions.

Dashboards & reporting

Know how the service is running at a glance

A live dashboard for today, reports for the month, and search that finds any client, carer or visit in a keystroke.

  • Today’s visits, alerts and staffing on one dashboard
  • Exportable reports for operations, payroll and billing
  • Multiple branches managed from one organisation

Live dashboard

Visits in progress, late and completed — updated as it happens.

Global search

Jump to any client, carer or record from anywhere.

Multi-branch

Separate branches, shared standards, one login.

Exports

CSV and PDF reports for the people who need them.

Want to see a module in depth?

Tell us which part of your day is hardest today and we’ll start the demo there.

  • Onboarding and data import done with you
  • Carer app for iOS and Android
  • UK-based support from people who know care